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ZORA REWARDS

Our gesture of gratitude. A space to honour those who share our vision through calm, considered appreciation.

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ZORA REWARDS

Our gesture of gratitude. A space to honour those who share our vision through calm, considered appreciation.

THE RITUAL

Moments of appreciation.

Points per $

Earn 1 credit for every ringgit spent.

Refer a Friend

Share the Zora experience. Both of you receive RM10 .

Leave a Review

10 credits for a review and an extra 10 for imagery.

Birthday Gift

A RM20 seasonal token of appreciation just for you.

Get the Scoop

20 credits upon joining our mailing list.

Join Zora's Circle

50 credits as a warm welcome to our community

Ready to Begin Your Story?

A quiet invitation to more. Join us to begin receiving rewards for every considered piece you choose for your wardrobe, honouring a legacy of grace.

THE REDEMPTION

The breakdown of your new ritual

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FAQ

1. What is Zora Rewards?

Zora Rewards is our way of saying thank you—thoughtfully and with intention. It is a cycle of appreciation where every interaction with our silhouettes is honored with points of Grace. These points are gathered and held for you, ready to be woven into your future purchases.

2. How do I join the Zora Rewards?

Simply create an account by selecting the profile icon. We will welcome you home with an immediate 50 points to begin your journey.

3. How can I gather points of Grace?

You can gather points through:

  • Purchases: 1 point for every RM1 spent.
  • Photo Reviews: 10 points for sharing your experience (one per unique product).
  • Connection: 20 points for welcoming our newsletter into your world.
  • Referrals: Gift a friend RM10 off their first Zora piece. When they purchase their favorite, we’ll gift RM10 to you, too.
  • Birthdays: A gift of RM30 to celebrate you on your special day.
4. Do sale items or gift cards earn points?

Purchasing sale items, you can still earn points on the final value of your order (price of product after discounts).

Note: Points do not apply to shipping, gift cards, or store credit.

5. Where can I see my balance?

Log in to your Zora account to see your progress. You will find your balance within your Account Profile or nestled inside the Rewards Widget (the small icon at the bottom right of your screen).

6. How do I use my rewards?

Once your points have gathered, you may exchange them for these moments of value:

  • 400 points → RM15 off
  • 500 points → RM20 off
  • 1000 points → RM50 off
  • 2000 points → RM100 off

Please choose with intention; once a reward is redeemed and a code is generated, the points have been spent and cannot be reversed. In the event where you have miss-clicked on redeeming the rewards, please feel free to reach out to customer support via the chat bubble.

7. Is there a minimum spend to use my rewards?

Yes. To ensure our small-batch craftsmanship remains sustainable, a flat minimum cart value of RM250 (excluding tax and shipping) applies to all reward redemptions.

8. Do my points and rewards expire?

Like the seasons, these moments have their own timing. Your points will stay with you for six months—plenty of time to find a piece you love. Once you’ve converted points into a discount code, that code will wait for you for 90 days before it fades.

9. Can I combine my reward with other discounts?

Your reward prefers to stand alone. While she can be paired with Free Shipping, she cannot be combined with other promo codes, seasonal sale prices, or sitewide promotions.

10. How do referrals work?

It’s simple—open your Rewards Widget and share your unique link or email an invite. Your friend gets RM10 off their first order immediately. Once their order is fulfilled and they’ve settled into their new piece, your RM10 reward will appear in your account.

11. What happens if I return a piece?

If a piece is returned to us, the points gathered from that specific item will gently depart from your balance. This keeps the cycle fair for our small-batch community.

12. Can I merge multiple accounts?

To maintain the integrity of each journey, points are non-transferable and accounts cannot be merged. We recommend choosing one "home" email for all your Zora treasures.

13. How do I redeem my discounts?

Bringing your reward to checkout is a simple walk:

  1. Log in to your Zora Profile.
  2. Click the Rewards Widget or your Profile icon.
  3. In 'Ways to spend'.
  4. Choose your reward and click 'Redeem'.

Copy the code provided and paste it into the 'Discount Code' box at checkout.

Still seeking clarity? If you run into any ripples in your journey, please reach out to our team at hello@zoradesigners.com. We are here to help you find your way.